Services

Overview

TechShield Device+, a core offering from Tech 923, provides comprehensive technical support for devices, ensuring security, performance, and reliability for businesses across Lafayette, Fort Wayne, and Indianapolis. We deliver robust device protection, support, and unlimited tech support to keep your Indiana business operational and secure in manufacturing, healthcare, education, and technology sectors.

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TechShield User+ delivers productivity, collaboration, security, and unlimited tech support for businesses across Lafayette, Fort Wayne, and Indianapolis. We provide user-focused support to ensure your Indiana business thrives in manufacturing, healthcare, education, and technology sectors.

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TechShield On-Site provides hands-on, on-site technical support during business hours for all devices enrolled in the TechShield Device+ service. Designed for businesses in Lafayette, Fort Wayne, and Indianapolis, this service ensures your Indiana operations receive personalized, in-person support to keep your devices running smoothly in manufacturing, healthcare, education, and technology sectors.

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Tech 923 provides a comprehensive Line-of-Business (LOB) Application Design Service to create custom, efficient applications for businesses across Lafayette, Fort Wayne, and Indianapolis. This project-based service develops tailored workflows, and industry-specific software to streamline operations and enhance productivity for Indiana businesses in manufacturing, healthcare, education, and technology sectors.

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Tech 923 offers a comprehensive General IT Technology Review Service to assess and enhance your IT infrastructure across Lafayette, Fort Wayne, and Indianapolis. This project-based service evaluates your hardware, software, cloud services, and security practices to optimize performance, ensure compliance, and align your technology with business goals for Indiana businesses in manufacturing, healthcare, education, and technology sectors.

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Tech 923 offers a premier Disaster Recovery (DR) and Backup Review Service, designed to ensure the resilience, efficiency, and compliance of your IT infrastructure across Lafayette, Fort Wayne, and Indianapolis. This strategic, project-based service evaluates your existing disaster recovery plans, backup strategies, and related systems to identify vulnerabilities, optimize performance, and prepare your business for downtime or data loss—without the distraction of ongoing support or help desk services. Leveraging industry-leading tools like Veeam and the expertise of our Veeam Certified Engineers, we deliver tailored recommendations to safeguard your operations and minimize risks in Indiana’s dynamic business landscape.

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Tech 923 provides a comprehensive Disaster Recovery (DR) Simulation, Testing, and Auditing Service, conducted on a monthly basis, to ensure the resilience and readiness of your IT infrastructure across Lafayette, Fort Wayne, and Indianapolis. This subscription-based service simulates disaster scenarios, tests your recovery processes, and audits your DR plans to optimize performance and guarantee business continuity for Indiana businesses in manufacturing, healthcare, education, and technology sectors.

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Tech 923 provides a comprehensive IT Project Management and Implementation Support Service to guide your IT initiatives across Lafayette, Fort Wayne, and Indianapolis. This project-based service offers structured planning, execution, and support for IT projects, such as network upgrades, application deployments, and disaster recovery implementations, ensuring successful outcomes and minimal downtime for Indiana businesses in manufacturing, healthcare, education, and technology sectors.

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Tech 923 provides a comprehensive Cybersecurity Assessment and Strategy Development Service to strengthen your IT security across Lafayette, Fort Wayne, and Indianapolis. This project-based service evaluates your IT environment’s vulnerabilities, ensures compliance with industry standards, and designs strategic cybersecurity plans to protect against threats for Indiana businesses in manufacturing, healthcare, education, and technology sectors.

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Tech 923 provides a comprehensive Network Evaluation and Design Service to optimize and enhance your IT network infrastructure across Lafayette, Fort Wayne, and Indianapolis. This project-based service assesses your current network performance, identifies inefficiencies, and designs scalable, secure network architectures to ensure reliability and performance for Indiana businesses in manufacturing, healthcare, education, and technology sectors.

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Tech 923 provides a comprehensive Structured Cabling Review and Optimization Service to enhance your network’s physical infrastructure across Lafayette, Fort Wayne, and Indianapolis. This project-based service assesses, tests, and optimizes your structured cabling systems, including Ethernet cables, patch panels, and racks, ensuring reliability and performance for Indiana businesses in manufacturing, healthcare, education, and technology sectors.

Overview

When cybersecurity disasters strike, timing is everything. TechRescue IR from Tech 923 delivers fast, expert-led incident response to help you assess, contain, and recover from security breaches, ransomware, data loss, or system compromise.

Whether you’re facing an active threat or recovering from a breach, our team works with urgency and precision to minimize damage, restore operations, and guide you through remediation — with special support for organizations in manufacturing, healthcare, education, and technology across Indiana.

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Tech 923 provides a comprehensive Data Center Optimization and Management Service to enhance your data center operations across Lafayette, Fort Wayne, and Indianapolis. This project-based service evaluates, optimizes, and manages your data center infrastructure, including server performance, energy efficiency, and capacity planning, ensuring reliability and scalability for Indiana businesses in manufacturing, healthcare, education, and technology sectors.

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TechRescue Staff+ delivers flexible, professional-grade Tier 2 and Tier 3 IT administrative labor to support your internal IT operations. Whether you’re shorthanded, expanding, or covering staff leave, we provide career professionals — US-based and certified — ready to assist on-site or remotely.

Staff+ ensures your business stays running smoothly with project-ready technical staff for short-term or extended engagements.

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TechFortify Defense+ is Tech 923’s premium infrastructure cybersecurity service, purpose-built to safeguard your business IT environment from evolving threats. Designed for Indiana-based organizations in manufacturing, healthcare, education, and technology, this service provides enterprise-grade monitoring, threat detection, incident response, and vulnerability management — ensuring your infrastructure stays secure, compliant, and resilient.

Whether as a standalone service or as an advanced security layer alongside TechShield User+, TechFortify Defense+ delivers proactive cyber defense tailored to your risk profile and operational needs.

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Tech 923 provides a comprehensive Red Team Cybersecurity Service to assess and strengthen your IT security across Lafayette, Fort Wayne, and Indianapolis. This project-based service conducts offensive cybersecurity operations, including penetration testing, vulnerability exploitation, and simulated attacks, ensuring the resilience of your IT infrastructure for Indiana businesses in manufacturing, healthcare, education, and technology sectors.

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Tech 923 provides a comprehensive Microsoft 365 Configuration and Security Review Service to optimize and secure your Microsoft 365 environment across Lafayette, Fort Wayne, and Indianapolis. This project-based service assesses, configures, and enhances your Microsoft 365 setup, including Exchange Online, Teams, SharePoint, and OneDrive, ensuring performance, compliance, and security for Indiana businesses in manufacturing, healthcare, education, and technology sectors.

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TechFortify DR+ Readiness is a strategic, project-based service focused on validating and improving your disaster recovery (DR) and backup posture. Through virtual simulations and expert analysis, we identify gaps, optimize configurations, and help ensure compliance with RTO/RPO targets and industry standards.

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Tech 923 provides a Supplemental Hardware Refresh Labor Service to support businesses across Lafayette, Fort Wayne, and Indianapolis with deploying new hardware, including desktops, laptops, servers, storage, phones, and more. This subscription-based service offers fixed-hourly-rate labor to assist your normal IT staff, ensuring efficient and seamless hardware deployments for Indiana businesses in manufacturing, healthcare, education, and technology sectors.

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TechFortify DR+ Backup delivers scalable, managed disaster recovery and backup monitoring tailored to Veeam environments. Our service provides alerting, test restores, compliance-ready reporting, and disaster recovery simulation — with pricing aligned to your Veeam Universal License (VUL) count.

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Tech 923 provides a comprehensive Cloud Infrastructure Optimization and Migration Service to enhance your IT environment across Lafayette, Fort Wayne, and Indianapolis. This project-based service assesses, designs, and optimizes cloud infrastructure, including migration from on-premises systems to cloud platforms, ensuring cost efficiency, scalability, and performance for Indiana businesses in manufacturing, healthcare, education, and technology sectors.

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TechCore Server+ is a comprehensive server management and monitoring solution from Tech 923. Whether your environment is on-premises, in the cloud, or hosted on virtual infrastructure, our team provides expert support to ensure maximum uptime, security, and performance.

We support both Windows and Linux servers and offer flexible support tiers for businesses with 5 to 200+ servers. Server+ is ideal for clients who want hands-on technical support without needing a full-time infrastructure team.

TechCore Network+ is a comprehensive network management service from Tech 923. Designed for businesses that rely on high-performing, secure infrastructure, Network+ provides proactive monitoring, configuration support, and expert remediation for your LAN, WAN, wireless, and firewall systems.

Whether you’re running Cisco, Aruba, Ubiquiti, Fortinet, or Meraki — on-prem or cloud-managed — our experienced engineers help keep your network fast, secure, and available.

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TechCore OE Expert+ is Tech 923’s premium database administration service tailored exclusively for Progress OpenEdge environments. With over 15 years of hands-on experience, our dedicated OpenEdge DBA provides elite support for organizations that depend on OpenEdge for ERP, manufacturing control, and other mission-critical workloads.

When other MSPs won’t touch OpenEdge, we deliver expert care, proactive monitoring, performance tuning, and disaster recovery assurance—because your legacy systems aren’t going away, and neither are their demands.

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Tech 923 offers professional Microsoft SQL Server Administration services for businesses across Indiana, including Lafayette, Fort Wayne, and Indianapolis. Whether you’re running a single SQL Server instance or managing complex, multi-server environments, our service ensures your database infrastructure is secure, optimized, and aligned with your business goals. Ideal for industries such as manufacturing, finance, healthcare, logistics, and education, our SQL Server support helps you maintain performance, uptime, and compliance across your mission-critical systems.

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Tech 923 offers a comprehensive Public Address System Inspection, Repair, and Design Service to enhance communication across Indiana businesses. This project-based service specializes in inspecting, repairing, and designing PA systems, with a focus on IP-based PA Systems and interfacing legacy PA Systems with modern phone systems like Microsoft Teams, ensuring clear, reliable audio solutions for manufacturing, healthcare, education, and other sectors.